For Patients

My Portal (Patient Portal) provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care.

In an effort to make delivering healthcare to you seamless, Mercy Gilbert Medical Center has worked hard to secure a variety of contracts with health insurance companies. See our current insurance plans accepted.

A direct life line for patients and family members

• Notice a medical change in your loved one?
• Something just does not feel right?
• Need immediate attention?

Dial 8-7411 from any hospital phone or (480) 728-7411 from your cell phone.

Please ask us If you or your family needs anything throughout your stay. If at any time you feel your needs are not being met, please contact our Service Excellence Manager at (480) 728-8310. You may also contact us via email.

In order to make it easier to schedule test and procedures, we offer the following services:

• Online pre-registration for schedule test or procedures
• Our Admitting Departments offer friendly and compassionate service to our patient and their families. Learn more about Admitting and Registration.
• My Care-Dignity Heatlh

Other Resources and Information for before your stay includes:

• Advance Directives
• Medical Consent for Minors
• Preparing for Hospitalization

Our goal is to make your stay with us as comfortable as possible. Some of the complementary services we provide include:

• Palliative Care
• Hospitalist
• Spiritual Care Services

If you would like a copy of your medical records, you may request them through the Health Information Management Department. Other Services we provide are:

• Clinical Social Work
• Case Management & Discharge Planning

Quality care and service are important to us. That is why we have specific Quality Measures and Safety & Security policies in place. It is also important to know your Patients Rights & Responsibilities.

The Online Business Office was created to provide you with information about the hospital billing process and financial resources that are available to you.