Virtually Integrated Care℠ (VIC) Program
What is Virtually Integrated Care℠ (VIC) Program?
Dedicated virtual nurses to care for you and your family 24/7.
Your care team includes a dedicated virtual integrative nurse who appears on the TV screen in your patient room. You control when you speak to the virtual nurse by the tap of a button. The virtual nurse will ask permission to enter, and the camera will turn on. The communication is never recorded and video and audio will turn off when the virtual nurse in finished.
The Why
● Having a virtual nurse as a consistent member of the care team is another way we are providing additional support and exceptional. patient care
● The workforce is changing and the job is physically demanding; this model helps retain the expertise of seasoned professionals.
● Patient needs are not always physical; they often have emotional and intellectual needs that a virtual nurse can help with.
● There are administrative tasks that take significant time for bedside nurses to complete, such as admissions, discharge paperwork, and patient education that can be completed virtually.
Watch to learn more about VIC
Available 24 hours a day, 7 days a week, all at the touch of a computer screen in your hospital room.
A collaborative nursing model, supporting our commitment to providing you with safe and quality care.
Tap the bell to contact your virtual nurse.
You will hear a gentle tone before they appear on screen.
The virtual nurse will ask permission to enter the room.
Say ‘yes’ and the camera will turn on.
When the virtual nurse is finished, the video and audio will turn off.
Your privacy is important.
- No audio or video is ever recorded.
- The video and audio are always off until the virtual nurse has permission to enter and appear on screen.
The VIC RN:
● is a part of the bedside care team and acts as an additional support for the bedside nurse, patient, and family
● will always request permission to enter the room
● is an experienced RN
● will not be monitoring anyone 24/7