Patients & Visitors

Whether you're staying at the the hospital, or visiting a loved one, our hospitals provide the information you need.

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Patients and Visitors

Dignity Health hospitals provide compassionate, quality health care to San Francisco, Peninsula and Santa Cruz residents and surrounding communities. Our technology and medical expertise remain on the forefront of innovation, and we are dedicated to keeping you healthy. We will always be here when you need us most.

My Portal (Patient Portal)

My Portal (Patient Portal) provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care. Learn More

Billing

In the Bay Area, we offer a number of billing services, from general inquiries to answers to your frequently asking questions. We also provide payment assistance and the ability to pay your bill online. Learn More

 Billing Services

Medical Records

Your medical records are a permanent document of your medical care history and progress. Your record is a compilation of observations and findings recorded by your doctor and members of your hospital health care team. 

Your records. Your care.

Records are used for continuity of patient care, to verify insurance claims for medical care rendered, and as a legal/business document outlining the course of your medical care.

Our Medical Records Departments, also known as Health Information Management, can provide you with your medical records.

Request for Access to Billing Records

For access to billing-related health information about you, and to enable us to process your request for a billing statement, please download the following form, complete, and email to:

[email protected]

English

PATIENT’S REQUEST FOR ACCESS TO BILLING RECORDS

Spanish

SOLICITUD DE ACCESO DEL PACIENTE A LOS REGISTROS DE FACTURACIÓN

Visiting Hours and Guidelines

Having people visit you in the hospital can help you get better, faster, so you can go home.

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We understand the important role family and friends play in the healing process, and we encourage visitors to come when it is best for their loved one.

Patient and Visitor Information at Our Facilities

Each of our hospitals has detailed information for our patients, as well as visiting family and friends, from directions and parking to spiritual care and cafeteria hours.