Dignity Health - Mercy & Memorial Hospitals Provided More Than $11 Million in Patient Financial Assistance in FY24

BAKERSFIELD, Calif. (October 28, 2024) – Mercy & Memorial Hospitals provided more than $11 million during fiscal year 2024 (FY24) in patient financial assistance for those unable to afford medical necessary care. Mercy Hospitals Bakersfield provided $5,324,553 million and Memorial Hospital provided $5,734,753 million, totaling $11,059,306 million in patient financial assistance. 

Dignity Health provides emergency medical care and medically necessary care in our hospital facilities to all patients, without regard to a patient’s financial ability to pay. The hospitals have a financial assistance policy that describes the assistance provided to patients for whom it would be a financial hardship to fully pay the expected out-of-pocket expenses for such care, and who meet the eligibility criteria. The financial assistance policy, a plain language summary and related materials are available in multiple languages on the hospital’s website. 

Mercy & Memorial Hospitals take a comprehensive approach to improving community health, including not only inpatient, outpatient and emergency medical care, but also a range of prevention and health improvement programs delivered alongside community partners, financial grants to non-profit organizations, and investments in efforts that address the social determinants of health. 

More information about Dignity Health’s financial assistance policy at Mercy & Memorial Hospitals, including who is eligible to receive assistance, can be found here, and general information about the hospitals can be found here. 

About Dignity Health Bakersfield 
Dignity Health Mercy and Memorial Hospitals is Kern County’s premier healthcare system with three acute care hospitals in Bakersfield and a growing number of medical facilities to meet the needs of our community. With a reputation for providing award-winning care and state-of-the-art services in a compassionate, caring environment, citizens of Bakersfield and the surrounding area know they have access to some of the most advanced medical care available between Los Angeles and Fresno. Our family of services range from our beautiful birth and family care centers to specialized centers of excellence such as the Sarvanand Heart and Brain Center, Grossman Burn Center, the Lauren Small Children’s Center, the Robert A. Grimm Children’s Pavilion for Emergency Services, the Urology Center, and the Orthopedic, Spine and Hand Center. 

As the largest healthcare organization in the western United States, Dignity Health is committed to the health and wellbeing of local residents. We also care for the thousands of Mercy and Memorial Hospital employees who call Dignity Health home. As Kern County’s third largest employer, we have much to offer our more than 3,000 employees. Competitive wages and excellent benefits, along with a host of continuing education and career advancement opportunities, make Dignity Health one of Bakersfield’s most sought out workplaces. Delivering on our promise to provide quality, compassionate care is why more than 600 affiliated physicians and specialists choose our care centers for their patients. In addition to our three hospitals, Dignity Health Bakersfield provides a growing number of healthcare facilities to meet the needs of the community, including Millennium Surgery Center, Dignity Health Infusion Center at the Comprehensive Blood and Cancer Center, and the Dignity Health Medical Group in Bakersfield. 

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