My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your My Portal (Patient Portal) account, you will be able to do the following:  

View summaries of your electronic health record


View lab, imaging, and pathology results performed at Dignity Health Hospitals

View a list of current health issues, medications, immunizations, and allergies

View instructions and education specific to your care and research health topics

View upcoming appointments and add them to your electronic calendar

Access your account using our My Portal (Patient Portal) app for your mobile devices

Send secure messages to request medical appointments and communicate with participating health care teams for many concerns to save you calling the office

At your next visit, tell the staff you would like to have a My Portal (Patient Portal account. The staff will request your email address, and may have you complete a consent form. You will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment. Some facilities are providing onsite account creation during your stay. Ask your caregivers if it is available at the facility you visit.

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a My Portal (Patient Portal account with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age. For a dependent adult, they will need to sign a release, or you will need to provide a copy of the Medical Durable Power of Attorney before an account can be created for the dependent adult.

Some of the information in your My Portal (Patient Portal account is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy. This can also be terminated at any time by calling the technical support center. In the future we hope to add additional functionality that allows you to add additional information related to your health to your My Portal (Patient Portal account. If you do so, you'll have your information in a secure place that can be accessed anywhere you have Internet access.

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records. If you need technical help to locate the invitation, assistance enrolling, or navigating within My Portal (Patient Portal, you may contact our Technical Support center at (877) 621-8014; the staff are available 24 hours a day, seven days a week.

When logging into My Portal (Patient Portal on your mobile device you will automatically be offered to download or open our My Portal (Patient Portal app. Alternately, Apple users may download from the App Store at

•  iOS App: My Portal (Patient Portal
• Android App: My Portal (Patient Portal

Users that previously downloaded the HealtheLife app will automatically be offered to download our new My Portal (Patient Portal app.

Questions regarding specific medical records should be directed to your facility’s Health Information Management (HIM) department. General clinical questions should be directed to your primary care provider’s office. Technical assistance is available 24 hours a day, seven days a week, (877) 621-8014. Technical support staff can help locate the invitation, provide assistance enrolling, logging in and navigating within My Portal (Patient Portal; however support staff are not able to assist with clinical questions.