Visiting Hours and Guidelines

Effective September 5, 2023

Visitation Requirements

  • Visitor Hours 8:00am - 9:00pm
  • All visitors to the hospital must be 14 years of age or older (all minors must be accompanied by an adult).
  • An ID is required to enter the hospital.
  • No more than 2 visitors at one time per patient room.

Masking Requirements

  • Masks are welcome but not required.
  • Visitors must wear a mask in accordance with the hospital's respiratory isolation masking requirements.

ER Visitor Policy:

Due to a significant increase in RSV, Flu, and Covid cases, Mercy Medical Center is only allowing patients to enter the Emergency Room/waiting area at this time.

Exceptions*

  • One parent/guardian with a minor child
  • or one patient advocate

Family Birthing Center (FBC)

  • Patients may bring a small suitcase (carry-on size) with them to the FBC.
  • No car seats are allowed at any time.
  • 2 support people are allowed with the patient 24/7 while the patient is in labor.

Postpartum:

  • 1 support person is allowed 24/7.
  • No more than 2 visitors at one time per patient room (support person counts as 1 of those visitors).

Intensive Care Unit (ICU)

  • No food, drinks, live plants, or flowers are allowed.

Cell Phones

  • Cellular phones may be used by patients/visitors, however, the use of cell phones must comply with maintaining patient confidentiality and a quiet and restful environment.
  • Cell phones should be kept in “silent mode” while in patient care areas.
  • No photos or videos are allowed inside the hospital.