At Dignity Health Medical Group, we want you to focus on getting well, not on finding a way to navigate the billing process on your own. To ensure this process is an easy one, below is a guide to reading and understanding your bill.
Description of bill sections
- Statement date - The date that the statement was sent
- WID number - You will need this number when calling regarding your account
- Total charges - Total amount of charges for service(s) rendered
- Insurance payments/adjustments - Total amount paid by insurance company on your behalf and negotiated discounts between hospital and insurance company
- Patient payments/discounts - Total amount of payments made by you
- Total amount you owe - Total amount you owe after any applicable payments and discounts have been applied
- Where to pay your bill online - www.DignityHealth.org/BillPay
- Facility address - The name of your facility and the address where that any checks should be payable to
- Customer service number - The number to call for billing question
Need more information?
For any questions or for assistance with the billing process, please call our Customer Service team at (866) 621-7272.
Pay your bill
We are pleased to announce we are making some improvements to our billing process, including enhancements to our patient statements and changes to our payment portal where you can pay your bill, update insurance, view your account history, and much more. In the meantime please contact our office to make a payment on your bill at (866) 621-7272.