Complaint/Grievance Procedure

It is important to us that you have a positive experience at any Dignity Health facility in Nevada. And we want to ensure that if your experience is not positive, you have a way of making sure your concerns are addressed.

If, at any time, you have questions or concerns about the quality of care that you or a family member is receiving or has received at one of our hospitals, do not hesitate to speak with your nurse or the unit’s nursing supervisor. If you feel your issue still isn't resolved after taking that step, you have the right to file a formal complaint (grievance), which you may do in any of the following ways. We will keep all concerns confidential. 

Personal and Mail Delivery

Dignity Health-St. Rose Dominican, Rose de Lima Campus
102 E. Lake Mead Pkwy.
Henderson, NV 89015

Dignity Health-St. Rose Dominican, Siena Campus
3001 St. Rose Pkwy.
Henderson, NV 89052

Phone

Dignity Health-St. Rose Dominican, Rose de Lima Campus:  (702) 616-5000
Dignity Health-St. Rose Dominican, Siena Campus:              (702) 616-5000
 
Email (via this online form)