Last Updated: December 6, 2021
These Terms of Service (“Terms”) apply to your personal use of the service you are currently using and the technology supporting the service (collectively the “Online Services”). We (“we,” “us,” or “our”) make the Online Services available to you (sometimes referred to as “user,” or “your”) in exchange for your agreement with all of the terms and conditions below.
THIS IS A BINDING CONTRACT BETWEEN YOU AND US. PLEASE READ THESE TERMS CAREFULLY. IMPORTANT NOTICE: YOUR USE OF THE ONLINE SERVICES IS SUBJECT TO AN ARBITRATION PROVISION OUTLINED BELOW, REQUIRING ALL CLAIMS TO BE RESOLVED BY WAY OF BINDING ARBITRATION.
1. Acceptance of Terms
By accessing or using the Online Services in any manner, YOU ACCEPT THESE TERMS. THESE TERMS INCLUDE ALL INFORMATION, NOTICES, AND POLICIES (INCLUDING THE INTERNET PRIVACY NOTICE AND, IF YOU ARE A PATIENT, THE HIPAA NOTICE OF PRIVACY PRACTICES) AND ANY SUPPLEMENTAL TERMS THAT ARE HYPERLINKED WITHIN THE ONLINE SERVICES. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE ONLINE SERVICES. Your access or use of the Online Services binds you to the Terms. In the event of termination of any Online Service, you agree to continue to be bound by the obligations set forth under the Terms.
2. Emergency or Urgent Matters
IN THE EVENT YOU EXPERIENCE AN EMERGENCY, GO TO THE EMERGENCY ROOM OF A LOCAL HOSPITAL OR DIAL 911 IMMEDIATELY. The Online Services are not a substitute for appropriate and timely contact with a health care provider. Do not use the Online Services for emergency or urgent communications with any healthcare provider.
3. No Medical Advice
The Online Services provide health-related information and resources, and not medical advice. EXCEPT WHEN YOU RECEIVE DIRECT COMMUNICATION FROM YOUR HEALTHCARE PROVIDER OR ONE OF OUR LICENSED PHYSICIANS, AND THE COMMUNICATION CONCERNS A PARTICULAR HEALTH CONDITION YOU MAY HAVE, INCLUDING DIAGNOSIS OR TREATMENT, YOU AGREE THAT THE ONLINE SERVICES DO NOT CONSTITUTE MEDICAL ADVICE. NEVER DISREGARD THE ADVICE OF YOUR HEALTH CARE PROVIDER OR DELAY SEEKING ADVICE BECAUSE OF SOMETHING YOU READ ON THE ONLINE SERVICES.
You are responsible for evaluating specific health care providers, treatments, information, content, products, and services that may be available the Online Services. WE DO NOT MAKE ANY GUARANTEE ABOUT THE RELATIONSHIP BETWEEN YOU AND US OR ANY HEALTH CARE PROVIDER, OR WHETHER ANY INFORMATION, PRODUCTS, OR SERVICES YOU FIND ON THE ONLINE SERVICES WILL HELP YOU ACHIEVE THE RESULT(S) YOU WANT.
4. Your Right to Access the Online Services
We grant you a limited, revocable, non-transferable, and non-exclusive right to access and use the Online Services for your personal use only. We may terminate, in our sole discretion, your right to use the Online Services if you use the Online Services in excess of this limited right. We do not guarantee the accuracy of the Online Services. We retain the right to revoke this right or disable or deny access to our Online Services to any user for any reason.
5. Our Content
We strive to post accurate and up-to-date information, content, applications, and materials on the Online Services (“Our Content”). We grant you a limited, revocable, non-transferable right to use Our Content for your personal use. Our Content is either (1) authored or produced by our staff or physicians, or (2) licensed from outside sources. We do not guarantee the accuracy of Our Content.
We retain all ownership rights, control, or licenses to Our Content. Except as expressly permitted by these Terms, you and any other individual(s) are expressly prohibited from reproducing, duplicating, copying, publishing, selling or otherwise exploiting Our Content. We may terminate, in our sole discretion, your right to use Our Content for any reason we deem appropriate.
6. Our Intellectual Property Rights.
The “look and feel” of the Online Services and Our Content including, text, graphics, logos, button icons, photos, images, forms, audio, video, questionnaires, and software, is our property or our licensors’ property (“Our IP”). Our IP is subject to all applicable copyright, patent, trademark, and various other intellectual property laws under United States law, foreign laws, and international conventions. Except as provided in the next paragraph, you are expressly prohibited from reproducing, duplicating, copying, publishing, selling or otherwise exploiting for any commercial purpose Our IP, in whole or in part, for any reason, unless prior written consent is obtained from the copyright holder(s). Copyright 1996 to 2021. All rights reserved for all countries.
We grant you a limited, revocable, non-transferable license to view and use Our IP for your personal use only, provided that such use of Our IP is limited to within the Online Services, without the right to print, except you may print these Terms for your personal use to review the Terms. Any automated process or use of a bot for this purpose is strictly prohibited and the limited license is not granted for such use. Unless specifically authorized in writing by us, any other use of Our IP is expressly prohibited. Any rights not expressly granted by these terms and conditions or any applicable end-user license agreements are reserved by us.
7. Your Account
If you create an account within the Online Services, you are the only person authorized to access and use your account (“Your Account”). You will not give your username, password, or other account information to any other individual(s). You must immediately notify us of any suspected or known unauthorized use of Your Account or any potential security incident, including, an unauthorized disclosure of your password. YOU ARE RESPONSIBLE FOR ALL ACTIVITY ON YOUR ACCOUNT. You agree that it is a privilege to create Your Account and that we may revoke or deactivate Your Account, upon our sole discretion, at any time without notice.
To promote your interests and improve your overall experience with the Online Services, you may submit content to us, your healthcare provider, or a caregiver by posting messages, creating or modifying a home page, chatting, uploading files, inputting data, or transmitting e-mail through Your Account. When you submit content to us you provide us and our service providers an unrestricted, perpetual, worldwide license to use your content in any manner. We may translate, adapt, communicate, publish, publicly perform, publicly display, transmit and distribute your content. You warrant and represent you have the necessary rights to grant us and our service providers a license to your content. This license continues even if you stop using the Online Services.
8. Proxy Access
In some instances, to improve your experience with the Online Services, you may have the ability to access certain of your medical information, maintained by your healthcare provider or one of our licensed physicians, through the Online Services. If you are an adult with legal capacity, you may request that we provide another adult access to your medical information through the Online Services, i.e. “Proxy Access.” Additionally, we may, upon written request, provide a parent, legal guardian, or legal personal representative Proxy Access to the medical information of their minor child or incompetent adult. However, due to applicable laws, depending on the age of the minor child, Proxy Access to a minor child’s medical information may be limited or require the minor child’s consent. To request or grant Proxy Access, you should contact your or your minor child’s or dependent’s health care provider.
If you have Proxy Access and you later become aware that you are no longer authorized to access such individual’s medical information, due to termination of guardianship, parental rights, or otherwise, you shall immediately discontinue your use of the Online Services and provide us written notice so we can terminate the Proxy Access, if applicable.
9. Your Suggestions
If you elect to make available or provide suggestions, comments, ideas, improvements, or other information or materials to us (“Your Suggestions”), in any manner, in connection with or related to the Online Services, you grant us a non-exclusive, perpetual, royalty-free, irrevocable right to use, reproduce, duplicate, copy, publish, sell or otherwise exploit for any commercial purpose Your Suggestions. You agree that we will not compensate you for any use of Your Suggestions.
10. Prohibited Use
You agree that you will not use the Online Services to:
1. Delete, hack, or attempt to change or alter Our Content, Our IP, or notices;
2. Use any device, software to damage or interfere with the Online Services, servers, or networks connected to the Online Services;
3. Use any automatic or manual device or process to harvest or compile information from the Online Services;
4. Copy, modify, create derivative works, reverse engineer, decompile, or disassemble the source code upon which the Online Services are based;
5. Introduce any malicious software, viruses, bugs, or malware into the Online Services designed to harm the Online Services;
6. Use Our Content or Our IP in any manner that misappropriates or infringes the Intellectual Property rights of another individual;
7. Attempt to gain unauthorized access to another individual’s personal information, non-personal information, or PHI;
8. Post, upload, or transmit photos or videos of another individual without express, written permission from the individual;
9. Send junk mail, unauthorized e-mail, or advertisements;
10. Encourage any illegal activities or post obscene, defamatory, threatening, abusive, or hateful content directed at another individual; and
11. Violate any applicable laws or regulations.
11. Deactivation of Your Account
As mentioned above in Section 7 (Your Account), to maintain security and privacy of the Online Services, we may, in our sole discretion, modify, suspend, terminate, or close Your Account, or stop providing you access to the Online Services, for any reason, including, the use of Your Account in any fraudulent, abusive, or other illegal manner as well as committing any prohibited use listed above in Section 10 (Prohibited Use).
We will not be liable to you or any other individual for the deactivation of Your Account or the suspension of the Online Services. You are responsible for making sure your information is properly backed up. We do not export any content or information during your use of the Online Services, or provide any content or information to you when we close Your Account.
12. Disclaimer of Warranties
WE PROVIDE THE ONLINE SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, AND PRODUCTS (INCLUDING SOFTWARE) MADE AVAILABLE TO YOU THROUGH THE ONLINE SERVICES (INCLUDING HYPERLINKED WEBSITES), ON AN "AS IS" AND "AS AVAILABLE" BASIS. NEITHER WE NOR ANY THIRD PARTY, INCLUDING OUR SERVICE PROVIDERS, MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF OR THE INFORMATION, CONTENT, MATERIALS, AND PRODUCTS MADE AVAILABLE TO YOU THROUGH THE ONLINE SERVICES.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE CONTAINED IN THE ONLINE SERVICES SHALL CREATE A WARRANTY NOR INCREASE THE SCOPE OF THIS WARRANTY.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS SHALL BE REFORMED TO THE MAXIMUM LIMITATION PERMITTED BY APPLICABLE LAW.
13. Other Organizations’ Websites
We make no representations whatsoever about any other website that you may access through the Online Services. The Online Services may include hyperlinks to other organizations’ websites with information about their products and services. We have no control over such websites, and we do not endorse nor are we responsible for any content or information available on those websites. WE ENCOURAGE YOU TO READ AND ASK QUESTIONS OF OTHER ORGANIZATIONS BEFORE YOU PROVIDE THEM YOUR INFORMATION.
14. Limitation of Liability
THIS SECTION LIMITS OUR LIABILITY TO YOU.
IN NO EVENT AND UNDER NO CIRCUMSTANCES WHATSOEVER SHALL WE OR ANY OF OUR SPONSORS, MEMBERS, AFFILIATES, SUBSIDIARIES, EMPLOYEES, CONTRACTORS, AGENTS, REPRESENTATIVES, SUCCESSORS OR ASSIGNS OR ANY OTHER RELATED PERSONS OR ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING IN ANY WAY TO THE ONLINE SERVICES, ITS RELATED SERVICES AND PRODUCTS, CONTENT CONTAINED WITHIN THE ONLINE SERVICES AND/OR ANY HYPERLINKED WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE ONLINE SERVICES, ITS RELATED SERVICES AND/OR HYPERLINKED WEBSITES IS TO STOP USING THE ONLINE SERVICES AND/OR THOSE SERVICES.
CERTAIN STATE LAWS DO NOT ALLOW FOR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS SHALL BE REFORMED TO THE MAXIMUM LIMITATION PERMITTED BY APPLICABLE LAW.
15. Indemnity
You agree to defend, indemnify, and hold us, our officers, members, directors, employees, contractors, and agents (“Indemnified Party” or collectively “Indemnified Parties”), from and against any and all claims, actions, losses or expenses, including attorneys’ fees and costs and expenses, arising out of or in any way connected with (a) your access to or use of all or part of the Online Services; (b) any personal information you provide to the Online Services; (c) an alleged or actual breach by you of these Terms; (d) your infringement or misappropriation of our IP; or (e) any negligence or willful misconduct by you.
You will defend the Indemnified Parties, at your expense, from any claim, liability, damage, or loss or expense, referenced above; provided, however, you will not obligate the Indemnified Parties in any respect in connection with any settlement without the prior written consent of an Indemnified Party. If you fail to assume your obligation to defend, the Indemnified Parties may do so to protect their interests and you will reimburse all costs incurred by an Indemnified Party in connection with such defense, including attorneys’ fees and costs and expenses.
16. Choice of Law
These Terms are governed by the laws of the State of California, USA, exclusive of its choice of law rules.
17. Dispute Resolution
1. Arbitration
You agree that any dispute, action, or claim relating in any manner to these Terms or the Online Services will be resolved, individually and not in a class action, by binding arbitration in San Francisco County, California pursuant to the Commercial Arbitration Rules of the American Arbitration Association (“AAA”). The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of these Terms, including any claim that all or any part, of these Terms is void or voidable. Notwithstanding the foregoing, either party may seek any interim or preliminary relief from a court of competent jurisdiction in San Francisco County, California as necessary to protect the party’s rights or property.
2. Class Action Waiver
A class action, consolidated action, or representative action is a legal proceeding brought by a group of people, with an identical claim, who are represented together by a member of the group.
By agreeing to these Terms, you agree that any dispute, action, or claim will be resolved on an individual basis and not in a class action, consolidated action, or representative action. If, for any reason, any dispute, action, or claim proceeds in court rather than in arbitration, you agree to only bring your claim on an individual basis and not as part of a class action, consolidated action, or representative action. You agree to waive any rights that you may have to bring a claim in a class action, consolidated action, or representative action.
18. Miscellaneous
1. Changes to these Terms
We may revise and update the Terms and will post the updated Terms to the Online Services. Unless otherwise stated in the amended version of the Terms, any changes to the Terms will apply immediately upon posting. If we make, in our sole discretion, material changes to the Terms we may provide you notice of the updated Terms. Your use of the Online Services will constitute your agreement to the updated Terms.
2. Severability
If any portion of these Terms are held unenforceable, the unenforceable portion shall be construed to the greatest extent possible under applicable law. Our failure to insist upon or enforce strict performance of any provision of these Terms shall not be construed as a waiver of any provision or right.
3. No Waivers
Our failure to enforce or exercise our rights under or provision of the Terms, does not constitute a waiver of that right or provision.
4. No Assignments and Transfers
You may not assign or transfer any rights provided to you under these Terms to a third party, without our prior written consent which we may withhold, in our sole discretion, for any reason.
5. No Third-Party Beneficiaries
Nothing in these Terms will confer upon any third party, not a party to these Terms, any rights, remedies, obligations, or liabilities whatsoever.
6. Entire Agreement
These Terms constitute the entire agreement between you and us relating to your use of Online Services and supersedes any prior or contemporaneous agreements or representations. The Terms may not be amended except as set forth in Section 19(A)(Changes to these Terms).
7. Notices
You may send us any questions, concerns, or relevant notices to the contact information provided below in Section 17(H)(Contact Us). You agree to receive all communications from us by e-mail. You are responsible for providing us with up-to-date contact information, which you may do by updating Your Account or sending a message to us. You agree that all communications that we send to you electronically satisfy any legal requirement that a communication be in writing. You may print the communications for your records.
8. Contact Us
If you have any questions about these Terms, please contact us at:
CommonSpirit Health
198 Inverness Dr W, Englewood, CO 80112
Attn: Legal Counsel, Public Websites & Apps
Email: [email protected]
Last Updated: December 6, 2021
We (“we,” “us,” or “our”) respect your privacy and understand the importance of privacy to our customers. We developed this Internet Privacy Notice (“Notice”), which is a part of our Terms of Service (“Terms”), to describe how we collect, use, share, and protect your (sometimes referred to as “you” or “user”) privacy and Your Information (defined below) as a user of our Online Services (defined below).
This Notice applies to personal information collected or processed through the service you are currently using and the technology supporting the service (collectively the “Online Services”).
PLEASE READ THIS NOTICE CAREFULLY. By accessing and using the Online Services, you agree to be bound by the terms of this Notice. If you do not agree with the terms of this Notice, you should immediately cease all use of the Online Services. After you read this Notice, please read our Terms. This Notice and our Terms work in conjunction.
IN THE EVENT YOU EXPERIENCE AN EMERGENCY, GO TO THE EMERGENCY ROOM OF A LOCAL HOSPITAL OR DIAL 911 IMMEDIATELY IN THE EVENT OF AN EMERGENCY. Except when you receive direct communication from your healthcare provider, and the communication is provided to you by a caregiver, the Online Services do not constitute medical advice.
To improve your overall experience with the Online Services, before permitting you to use certain parts of the Online Services, we may require you to create an account or provide your information, including personal information, to us (“Your Information”). We may request you provide certain personal information to us to assist in identifying you or relating to a particular individual for whom you are acting as a legal representative. Examples of personal information include, but are not limited to your:
Name;
Mailing address;
Telephone number;
Email address;
Mobile device name or image;
Date of Birth;
Medical Information;
Health Insurance Information; and
Biometric Information.
In various places throughout the Online Services, we may request information from you via online forms to improve your overall experience with the Online Services. The exact information we need to collect will depend on the purpose of the form. For example, when you request to contact us through the Online Services you provide us: your name, your email address, and the name of the facility that rendered services to you. We will indicate on the form whether a particular field of information is mandatory or optional. If you choose not to provide certain information, we may not be able to provide the requested services.
To provide the requested Online Services to you, we may sometimes collect your Protected Health Information (“PHI”) as defined under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). We describe our protection and security of your PHI in the HIPAA Notice of Privacy Practices. Please read the HIPAA Notice of Privacy Practices to ensure you understand how we protect the PHI you provide to us.
To improve your overall experience with the Online Services, when you use or access the Online Services, we use cookies, device identifiers, and similar technologies such as pixels, web beacons, and local storage to collect information about your use of the Online Services.
Cookies are small data files that are transferred to your computer’s hard disk and are used to store information about website visits, preferences, and enhances website functionality. Most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of the Online Services may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings.
Most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of the Online Services may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings.
When applicable, our service providers or business partners may also transmit cookies to your browser, application, or mobile device to gather information regarding your use of the Online Services and may combine the information in these cookies with any personal information about you that they may have. The use of such tracking information by a service provider or business partner depends on the privacy policy of that third party.
Mobile Device Information
If you share location-based information, we may use the information together with Your Information to improve your overall experience with the Online Services. When you access the Online Services on your mobile device, we may obtain information from your mobile device. Certain features may require our collection of the phone number of your mobile device. Most mobile devices provide users with the ability to disable location services. These controls are usually located in the mobile device's settings menu. If you have questions about how to disable your mobile device’s location services, we recommend you contact your mobile provider or your mobile device manufacturer.
Log File Information
To improve your experience with the Online Services, we automatically record information including your Internet Protocol address (“IP Address”), browser type, referring URLs (e.g., the site you visited before coming to the Online Services), domain names associated with your internet service provider, information on your interaction with the Online Services, and other such information (collectively, “Log File Information”). We routinely gather and use aggregated Log File Information to analyze trends, administer the Online Services, track users’ movement, and improve the overall use of the Online Services.
To help improve the quality of your online experience, we do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time.
To provide user-friendly Online Services, we may use or disclose Your Information for the following purposes:
Providing the Online Services to you;
Improving your overall experience while using the Online Services;
Enabling our secure use of the Online Services;
Communicating with you regarding our Online Services;
Protecting our rights or our property;
Meeting legal obligations;
Creating non-identifiable information; and
For other purposes related to the reasons for which you provided Your Information.
We will not disclose Your Information except as set forth in this Notice or with your consent. This section describes to whom we disclose Your Information and for what purposes:
Our Service Providers. We employ service providers to perform tasks on our behalf and to assist in providing user-friendly Online Services. For example, we engage third parties to provide audit, legal, operational, or other services for us. We take commercially reasonable steps to help ensure our service providers provide at least the same level of protection for Your Information as we do.
Companies Involved in Mergers and Acquisitions Transactions. If we sell or otherwise transfer part or the whole of our business or assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, or liquidation), any information collected through the Online Services, including personal information, may be among the items sold or transferred.
Law Enforcement, Government Agencies, and Courts. We may disclose Your Information at the request of law enforcement or government agencies; in response to subpoenas, court orders, or other legal process; to establish, protect, or exercise our rights; to defend against a legal claim; to protect the rights, property, or safety of any other person; or as otherwise required by law.
We may use and share non-personal information (i.e. non-identifiable information that cannot be used to identify you) for any lawful business purpose, including improving the Online Services. We may use your personal information to generate non-personal information, which cannot be used to identify you. We may also disclose non-personal information collected from users to investors or other third parties.
The Online Services have security measures in place to help protect against the loss, misuse, or alteration of Your Information under our control. We use commercially reasonable safeguards, such as industry-standard encryption technology, to help keep Your Information collected through the Online Services secure.
Despite these efforts to store Your Information in a secure operating environment, we cannot guarantee the security of Your Information during its transmission or its storage on our systems. Although we strive to securely store Your Information, we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to Your Information. We do not represent or warrant that Your Information will be protected against, loss, misuse, or alteration by third parties. If you have any questions or concerns related to the protection of Your Information, you may contact us via the contact information identified in Section 11 (How to Contact Us) below.
If Your Information changes, or if you no longer want to receive information from us beyond information related to our services, you can correct, update, or remove Your Information. If you would like to otherwise access, update, or delete Your Information related to you, you may submit a request via the contact information listed in Section 11 (How to Contact Us) below. We will promptly review all such requests in accordance with applicable law.
In certain circumstances, we may not be able to completely remove your information from our systems. For example, we may retain your personal information for legitimate business purposes, our customer requirements, or your health care provider’s requirements, or if it may be necessary to prevent fraud or future abuse, for account recovery purposes, if required by law, or as retained in our data backup systems or cached or archived pages.
If you make a request to receive information in an ongoing manner through the Online Services by providing your e-mail address or we send you information about the Online Services, you may choose to stop receiving communications from us by following the opt-out instructions that will be included in all communications we may send you. Please note that certain communications are necessary for the proper functioning and use of the Online Services and you may not have the ability to opt out of those communications.
The Online Services are hosted in the United States and are governed by United States law. If you are using the Online Services from outside the United States, please be aware that your information may be transferred and stored in the United States where our servers are located, and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Online Services, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Notice.
To maintain the security and safety of the Online Services, the Online Services are not for use by children under the age of thirteen. If you use the Online Services, you hereby represent and warrant that you are at least thirteen years of age. If we believe a user is under the age of thirteen, we will delete the user’s information from our online database.
We are not responsible for the practices employed by any other organizations’ websites or services linked to or from our Online Services, including the information or content contained therein. A link to another organization’s website should not be construed as an endorsement. While we expect our affiliates and vendors to respect the privacy of our users, we cannot be responsible for the actions of other organizations. WE ENCOURAGE YOU TO READ AND ASK QUESTIONS OF OTHER ORGANIZATIONS BEFORE YOU PROVIDE THEM YOUR INFORMATION.
We may revise and update this Notice from time to time, so please review this Notice periodically. If we make a change to this Notice that, in our sole discretion, is material, we will notify you as appropriate under the circumstances. Unless otherwise indicated, any changes to this Notice will apply immediately upon posting to the Online Services.
If you have any questions about this Notice, please contact us at:
CommonSpirit Health Privacy Officer
Telephone: 1-833-775-1256
Email: [email protected]
Last Updated: December 6, 2021
We are committed to ensuring the online services we provide including the technology supporting the services (collectively the “Online Services”) are accessible to all users. We continually review and modify the Online Services by implementing features to improve the accessibility of the Online Services for people with disabilities, and those who use assistive technology.
Some of the features we implemented throughout the Online Services are:
If you have difficulty using or accessing any element of the Online Services, please feel free to call us or email us at the contact information listed below and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).
Please provide any feedback or suggestions you may have related to the accessibility of the Online Services to the contact information below. As a reminder, all feedback, suggestions, improvements, or inventions you provide to us are subject to our Terms of Service. Prior to providing feedback, suggestions, improvements, or inventions to us, please review the Terms of Service carefully.
You may contact us at:
Mailing address: 185 Berry Street, Suite 200, San Francisco, CA 94107
Telephone: (844) 274 - 8497
Email: [email protected]