Dignity Health Mercy Medical Center Mt. Shasta Recognized as Top Performing Hospital

MT. SHASTA, Calif. (January 25, 2023) - Dignity Health Mercy Medical Center Mt. Shasta has been recognized as a Top Performing Hospital by Partnership HealthPlan of California. Partnership recognized nine hospitals that scored 90% or above in the Hospital Quality Improvement Program in a region spanning from Marin County to the Oregon border.

Measures hospitals report on are selected and designed in collaboration with our hospital partners and represent the following quality domains: readmissions, advance care planning, clinical quality, patient safety, operations and patient experience. Mercy Mt. Shasta has also worked to expand its Medication-Assisted Treatment Program (MAT). This program provides a whole-patient approach to treat substance abuse disorders which includes Naloxone kits available to patients and families in our Emergency Room, counseling and therapy resources.

“As a small rural hospital, we work diligently to expand our programs and seek out the needs of our community to provide advanced quality care,” said Rodger Page, President, Mercy Medical Center Mt. Shasta.

“Partnership is proud to recognize the exemplary performance of these hospitals and their top quality scores across multiple domains,” said CEO Elizabeth Gibboney. “We acknowledge the challenges these hospitals have endured in recent years and offer well-deserved praise for their ability to uphold a standard of excellence in providing top-notch care to our communities.”

The Hospital Quality Improvement Program (Hospital QIP), established in 2012, is a pay-for performance program for hospitals serving Medi-Cal members in the Partnership service area. The goal of the Hospital QIP is to improve the quality of care provided to Partnership members by offering participating hospitals financial incentives in exchange for meeting selected performance targets.

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About Dignity Health North State Hospitals

Dignity Health’s three accredited, not-for-profit hospitals in the North State—Mercy Medical Center Mt. Shasta, Mercy Medical Center Redding, and St. Elizabeth Community Hospital in Red Bluff— have received national recognition for superior safety and quality. Each is passionate about providing an exceptional patient experience, investing in our communities, advocating for the underserved, and delivering quality, affordable health services to anyone in need.

About Partnership HealthPlan of California

Partnership is a non-profit community based healthcare organization that contracts with the State to administer Medi-Cal benefits through local care providers, to ensure Medi-Cal recipients have access to comprehensive, cost-effective health care. PHC provides quality health care to over 660,000 Medi-Cal members. Beginning in Solano County in 1994, Partnership now provides services to 14 Northern California counties - Del Norte, Humboldt, Lake, Lassen, Marin, Mendocino, Modoc, Napa, Shasta, Siskiyou, Solano, Sonoma, Trinity and Yolo. Learn more online at www.partnershiphp.org.