Dignity Health Mercy San Juan Medical Center and AlphaOne to Unveil NICU Ambulance to Enhance Patient Care

Sacramento, Calif. (June 25, 2024) –  Dignity Health Mercy San Juan Medical Center (MSJMC) and AlphaOne unveiled a specialized NICU ambulance during a special blessing ceremony that took place on Monday, June 24. This innovative transport vehicle marks a significant advancement in MSJMC's ability to provide seamless, high-quality care to its neonatal intensive care unit (NICU) patients. 

The new co-branded ambulance rig features dedicated EMS staff onsite 24/7, ensuring immediate and expert response for NICU transports. This initiative will enhance MSJMC’s operational efficiency, significantly reducing response times and ensuring timely access to critical care for newborns and their families. 

"This partnership with AlphaOne and the introduction of our dedicated NICU ambulance represent a major milestone in our ongoing commitment to elevate Dignity Health Mercy San Juan Medical Center’s Level III Neonatal Intensive Care Unit services," said Michael Korpiel, President and CEO of MSJMC. "With this new transport model and our incredible NICU team members, we reaffirm our dedication to providing the highest level of expertise and care to our community." 

In 2020, MSJMC completed a $35 million expansion of its Level III NICU, resulting in the state-of-the-art Robert S. and Star Pepper Neonatal Intensive Care Unit. This facility is renowned for its advanced technology and family-centric amenities. 

The blessing ceremony underscored the collaborative efforts of Dignity Health MSJMC, and AlphaOne in advancing healthcare delivery and ensuring the well-being of patients. 

“We are honored that AlphaOne Ambulance was selected to collaborate with MSJ leadership and their NICU team

to create such an exceptional level of specialized ambulance services for these delicate babies,” said Tom Arjil, CEO and President of AlphaOne Ambulance Medical Services. “Our specialty trained EMT’s are grateful to have been selected to work with these highly trained compassionate NICU-Nurses and physicians that will make a difference to these precious newborns in the communities we serve.”

For more information about Dignity Health Mercy San Juan Medical Center and its NICU services, please visit https://www.dignityhealth.org/sacramento/services/neonatal-intensive-care-unit-nicu/mercy-san-juan-nicu. 

About Dignity Health

Dignity Health is a multi-state nonprofit network of 10,000 physicians, more than 60,000 employees, 41 acute care hospitals, and 400-plus care-centers, including community hospitals, urgent care, surgery and imaging centers, home health, and primary care clinics in Arizona, California, and Nevada. Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to the poor and underserved. Dignity Health is a part of CommonSpirit Health, a nonprofit health system committed to advancing health for all people and dedicated to serving the common good. For more information, please visit our website at www.DignityHealth.org.

About AlphaOne

AlphaOne Ambulance Medical Services, Inc., headquartered in Sacramento, California, was established in 2011 as a comprehensive emergency medical service provider. They offer a range of services including EMT-Basic Life Support, Paramedic-Advanced Life Support, and specialized transport services such as Critical Care Nurse Transport and Neonatal Intensive Care Unit Transport. Twenty-four hours a day, seven days a week, AlphaOne responds to approximately 50,000 calls annually with a fleet consisting of 45 ambulances and a team of 317 dedicated healthcare professionals.

The company is contracted with multiple acute care hospitals across five contiguous counties: Sacramento, El Dorado, Placer, Sutter-Yuba, and Yolo. Beyond their core medical services, AlphaOne actively contributes to their communities through charitable donations, committee involvement, and extensive community training initiatives. Annually, they certify thousands of community members in CPR and First Aid, thus enhancing public health and safety.

AlphaOne emphasizes a culture built on seven core values: Safety, Integrity, Patient Care, Customer Service, Solution Provider, Non-complacency, and Pride. They demonstrate a commitment to accessibility and community support by offering a Financial Hardship Waiver program aimed at providing payment relief for uninsured, underinsured, ineligible for government programs, or financially struggling patients. Overall, AlphaOne Ambulance Medical Services, Inc. stands as a cornerstone of emergency and non-emergency medical care in their region, dedicated to both high-quality patient care and community service.

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