Dignity Health’s Woodland Healthcare Receives Avatar Patient Experience Award
Avatar Solutions, a leading provider of Patient, CAHPS (Consumer Assessment of Healthcare Providers and Systems), Employee, and Physician Surveys, recently announced its 2013 award-winning hospital partners. Highlighting its consistent dedication to providing a high-quality patient experience, Dignity Health’s Woodland Healthcare is proud to be among the healthcare providers recognized for outstanding performance.
“Avatar award winners show dedication to providing the excellent care experience that patients deserve,” said Lynn Ehrmantraut, Senior Vice President of Performance Improvement at Avatar Solutions. “The awards indicate these organizations are listening and responding to patient feedback and committing to provide the best experience for each individual patient.”
Avatar Solutions’ awards are meant to honor significant accomplishments in patient satisfaction and innovation in healthcare settings. The HCAHPS Best Performer honors are awarded in specific categories to facilities with the highest rating for a hospital of their size in a specific survey category. Woodland Healthcare received recognition for communication to patients regarding the medication they are receiving, including the purpose and possible side effects. This award demonstrates the focus and dedication of Woodland Healthcare’s entire staff and caregivers in providing excellent care and service to every patient we serve.
“This honor is especially meaningful to our entire team at Woodland Healthcare because they are based on feedback that comes directly from our patients,” said Kevin Vaziri, Woodland Healthcare President. “Providing exceptional and compassionate care to our patients has always been our number one priority and this recognition shows that we are succeeding in that regard; this is truly a team effort.”
About Woodland Healthcare
Woodland Healthcare is Yolo County’s largest healthcare provider, serving the community since 1905. An integrated organization, Woodland Healthcare is comprised of Woodland Memorial Hospital, a 108-bed acute care facility and Woodland Clinic, a medical group of more than 120 healthcare providers. Woodland Healthcare offers the most comprehensive range of healthcare services in Yolo County, including onsite laboratory, imaging and pharmacy services. Woodland Healthcare is part of Dignity Health. Dignity Health, one of the nation’s five largest health care systems, is a 21-state network of nearly 11,000 physicians, 56,000 employees, and more than 300 care centers, including hospitals, urgent and occupational care, imaging centers, home health, and primary care clinics.
About Dignity Health
Dignity Health, one of the nation’s five largest health care systems, is a 21-state network of nearly 11,000 physicians, 56,000 employees, and more than 300 care centers, including hospitals, urgent and occupational care, imaging centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to providing compassionate, high-quality and affordable patient-centered care with special attention to the poor and underserved. In 2012, Dignity Health provided $1.6 billion in charitable care and services. You can also follow us on Twitter and Facebook.
About Avatar Solutions
Avatar Solutions is an innovative survey, data measurement, and performance improvement company with over 30 years of experience. Avatar provides CAHPS Surveys, Patient Satisfaction Surveys, Employee Surveys and Physician Surveys to over 500 hospitals and 13,000 clinicians nationwide. Avatar is the American Hospital Association’s exclusively-endorsed provider for Healthcare Survey Tools. Avatar works with some of the most well-known organizations in the nation.
Publish date:
Monday, June 09, 2014