Patient Accommodations
Meeting your needs is our top concern. We want to be sure that you are completely satisfied with the care that you receive at California Hospital. We encourage you - at any time - to let us know if there is something extra we can do to help make your stay more satisfying.
Patient Rooms
Your hospital room has been planned for efficient medical and nursing care in a safe, comfortable environment. The side rails on the bed are for your protection. Patients are asked not to lower the side rails, the nurse will assist you. If your physician has requested that you have assistance getting in and out of bed, please call your nurse.
Each room is equipped with a call bell system to summon the assistance of your nurse. When you press the call button, the nurses' station is alerted that you need assistance. A staff member will respond to your signal over the intercom to assess your needs or send someone to assist you.
Please stay in bed after you have been prepared for the night. Unfamiliar surroundings and sleeping medications may create a hazard if you get out of bed. For assistance during the night, please use your call button.
Each room has its own private bathroom. All rooms are provided with a bed, color television, phone, and extra chairs for visitors.
Telephone
All inpatient rooms are equipped with direct telephone access. Upon being admitted to your room, you will receive the direct dial telephone for your individual room. This number may be given to family and friends. You will have access to make free local calls.
Television
Color televisions are provided in each room. Television service is free of charge in all patient rooms.
Newspapers and Flowers
Newspapers are available in the Gift Shop or may be delivered to your room upon request. Flowers are delivered to patient rooms as soon as they arrive. Flowers are not allowed in the Intensive Care units.
Housekeeping
The Environmental Services staff is responsible for providing a clean and safe environment for patients. The patient room is cleaned daily.
Meals
Appealing, well-balanced meals are an important part of your treatment and recovery. California Hospital makes every effort to provide nutritious meals that are prepared according to your physician's orders, including special diets.
In most instances, your first meal will be ordered in advance. You will, however, have the opportunity to choose the next day's breakfast, lunch and dinner from a variety of foods permitted on your diet plan. You may order a visitor guest tray to be delivered to your room when your own tray is being served. Requests for guest trays need to be made at least two hours in advance of the desired meal (24 hours in advance for holiday meals). An additional charge will be made for guest meals.
Calling Your Nurse
When calling your nurse, please press the call button. The nurses' station is alerted that you need assistance and will assess your needs and send someone to assist you. If it is an emergency, please make sure the nurse is aware of the situation.
Leaving the Unit
If you want to leave the unit, please check first at the nurses' station to make sure your physician has given approval and to let the staff know where you can be reached. It is important to stay in your room until your physician has made rounds and treatments have been completed.
Spiritual Care
Members of our Spiritual Care Department make rounds on the floors each day. If you need to request pastoral care, please ask your nurse to contact a member of our Spiritual Care team.
Transportation Services
Transportation may be available. Please call (213) 742-5980.
Smoking
California Hospital Medical Center is a smoke-free hospital. No smoking is allowed on any of the floors within the hospital.
Other
If there is anything that is troubling you about your stay, or you wish to speak to someone about a problem, or even a commendation, please ask your nurse for assistance. We want you to be very satisfied with your stay at California Hospital so that if the need arises, you'll want to come back.