Patient Rights

Our goal is to provide the best patient care. As a patient at St. Mary Medical Center, you have certain patient rights.

If at any time you have questions or concerns about the quality of care that you or a family member is receiving or have received at our hospital, do not hesitate to speak with your nurse or the nursing supervisor. If you feel that your issue still isn't resolved after taking that step, please contact our Patient Relations Coordinator at extension3393. You may call at any time during or after your stay.

In addition, you have the right to file a complaint or concern with one or more of the following:

St. Mary Medical Center
1050 Linden Avenue
Long Beach, CA 90813
(562) 491-9393

Los Angeles County Department of Public Health
Health Facility Inspection Division
Acute & Ancillary Unit
3400 Aerojet Avenue, Suite 323
El Monte, CA 91731
(626) 569-3724 or (800) 228-1019 

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
(800) 994-6610
E-mail: [email protected]