Coronavirus (COVID-19) Information
At Dignity Health Arizona, we are taking steps to limit the spread of the coronavirus (COVID-19) while continuing to provide care for those in need. We are closely monitoring all developments with COVID-19, and are in constant contact with the Centers for Disease Control and Prevention (CDC) and local health departments, continually adjusting our practices and implementing their recommendations as we learn more about this disease.
Start with the Symptoms CheckerCheck your symptoms using a chat box in the bottom right corner of this page.
Call Your Primary Care PhysicianBefore going to the hospital, contact your primary care physician for guidance. They may be able to direct you to a local testing site and help you avoid waiting in the emergency room. If you don't have a primary care physician, please click here to Find a Doctor.
Choose Virtual CareWe encourage you to consider virtual visits (via phone or video chat) instead of in-person visits, whether you have coronavirus symptoms or not. Meet with one of our doctors from anywhere, right on your device. Find a provider that offers video visits.
Contact Local Emergency CareIf you do need immediate care, please call ahead to your nearest Arizona emergency room before you arrive. They will be able to advise you of the local procedures and best way to be seen.
Our health care providers are in constant communication with local health officials on coronavirus testing. Some of our divisions are offering drive-thru testing services, or outpatient clinics for testing. Check with your health care provider for details.
A test is required in advance of any procedure scheduled in the hospital. Check with your physician’s office if you have questions. Learn more about how we are resuming services.
Additional information on testing is available through the CDC website.
In accordance with provisions in the CARES Act, the “cash” price for COVID-19 testing is available here. The actual price a patient may pay will likely be lower, as this price does not take into account insurance coverage or financial assistance a patient may be eligible for. Where testing is available at our own facilities it can typically be provided at a reduced cost. If in-house testing is not available, testing may be performed by an outside lab which sets the price for its test. These cash prices are only for the COVID-19 diagnostic testing itself and are not inclusive of the diagnosis and/or treatment of other medical conditions. Charges are continually reviewed and subject to change.
Schedule remote visits for same day appointments, well and sick care, and mild to moderate COVID-19 symptoms. Meet with one of our doctors from anywhere, right on your device.
Effective June 15, certified doulas will be welcomed back to our maternity centers at Dignity Health St. Joseph’s Hospital and Medical Center, Chandler Regional Medical Center and Mercy Gilbert Medical Center. Doulas will need to meet the following requirements:
Due to COVID-19, in-person Maternity Tours have been temporarily cancelled. However, if you're an expectant mother, we'd still like to show you around. We've arranged for Maternity Virtual Tours at our hospitals to do just that. Please click on any of the links below to virtually visit our Family Birth Center facilities.
The care and safety of our patients, visitors, staff, and communities are our top priority. In keeping with that commitment, and in light of government recommendations and the number of COVID-19 cases in our community we have temporarily implemented visitation restrictions at all of our hospitals. Please click on the hospital name you'll be visiting for specific information.
Dignity Health hospitals in Arizona are closely monitoring all developments with COVID-19 and we are prepared to identify, isolate, and treat any potential patient who seeks care at one of our facilities. We are in contact with local and state health officials as well as the Centers for Disease Control and Prevention (CDC) and our staff is following the latest guidance from these public health agencies.
Many classes and events, as well as support groups, have been cancelled, temporarily. However, there are some classes and support groups that are able to meet online. Please click on the Arizona hospital below for specific information:
East Valley Women’s Heart Health Support Group
On the second Wednesday of each month from 6:00 to 7:00 p.m., women who have heart disease or are at risk of heart disease can come together in an online setting. Participants can form special bonds by freely sharing stories of hope and survival, meet other women living with heart disease, and have questions answered by key clinicians. The support group focuses on healthy lifestyle changes to support heart health and reduce risk factors.
Please call us at (480) 728-5414 for more information, or email [email protected] to obtain a web link for the monthly meeting.
Yoga of the Heart
Women at risk for or suffering from heart disease can benefit from learning stress management and body awareness. These 45-minute online sessions for the mind, body and heart will explore the practices of chair yoga, yoga nidra, mediation and pranayama.
To register or for more information, please email [email protected].
About CoronavirusCoronavirus (COVID-19) is a respiratory illness that can spread from person to person. COVID-19 is now spreading in many parts of the United States. The virus can spread through close contact with someone who is already infected.
SymptomsPatients with COVID-19 have mild to severe respiratory symptoms that can include fever, cough, and/or shortness of breath. Use our online symptoms checker by clicking the blue chat box in the lower right corner.
Social DistancingCertain behavior changes can help prevent the spread of coronavirus in our communities. Many states have implemented orders asking people to stay home and restricting large gatherings, and people are encouraged to practice "social distancing" by avoiding crowds and remaining 6 feet apart from each other while in public places.
Here are a few additional actions you can take to help prevent the spread of COVID-19:
Dignity Health St. Joseph's adopts innovative app to keep people connected
Medical Memory is a HIPAA compliant mobile application that allows health care providers to record medical-related conversations with patients that can then be shared with their support system outside of the hospital walls.
Dignity Health Arizona Foundations accepting PPE
In response to the COVID-19 pandemic, Dignity Health hospitals in Arizona are currently accepting community donations of Personal Protective Equipment (PPE) through our hospital foundations.
In many cases, insurance plans may cover the cost of a virtual visit. If your insurance plan does cover the visit, you can submit your bill as a claim for reimbursement. Additionally, virtual health visits are a qualified medical expense and you can typically use your HSA or FSA account to pay for it.
Virtual health visits are offered for anyone experiencing coronavirus symptoms. Symptoms can include low-grade fever, cough, or shortness of breath. Visit our Cov19 video visits to get started.
Dignity Health hospitals in Arizona received approval from the Arizona Department of Health Services (ADHS) to reinstate elective surgeries. Our hospitals will begin these surgeries in a phased approach on Friday, May 1.
Physicians who practice at Dignity Health hospitals in Arizona have also adopted new guidelines regarding scheduled procedures and diagnostics. To learn more about existing appointments, please contact your physician directly. Our clinical teams are prepared to conduct procedures and diagnostics as necessary with appropriate COVID-19 precautions.
Maricopa County Human Services Department has launched or expanded several initiatives to support people who are facing additional hardship right now. To learn more about how to access these and other services, visit the Human Services’ website.
All services for WIC recipients, from filling out an application to submitting documents to speaking with staff, are being done online to keep families and staff safe. Get started here.
The Food Bank Network wants to assure everyone they have plenty of food for those in need. It is available by driving up without having to go in. Additionally, some people receiving SNAP may see an increased amount in April and May as an extra benefit. You can find a food bank near you by visiting azfoodbanks.org. You’re asked to call ahead to check hours and availability. Parents and caregivers can also text FOOD or COMIDA to 877-877 to find the nearest sites.
Dignity Health hospitals in Arizona are currently accepting community donations through our hospital foundations in response to the COVID-19 pandemic. If you wish to make a contribution, please use the contact information listed below and refrain from bringing items into our hospitals or patient care settings. Thank you for your overwhelming support and generosity.
Dignity Health Foundation – East Valley
https://www.supportdignityhealtheastvalley.org/emergency-response-fund-donation
Contact us: (480) 728-3931 | [email protected].
St. Joseph’s Foundation
https://www.supportstjosephs.org/emergencyfund
Contact us: (602) 406-1038
